Terms & conditions

Terms of Delivery and Payment Conditions

Rombachs Glas Comm V is registered under BE 0673.814.755, Turnhoutsebaan 322, verdieping 4, 2140 Borgerhout.

Bank Account no: BE66 0018 1053 8443

Delivery

Rero Glass delivers all the products from her studio. The ordered goods will be delivered within delivery period at the address specified per specific product. In case Rero Glass cannot meet with this delivery time for any reason, you will be notified by mail within 3 days after order. The goods are delivered by PostBE Standard or GLS and include track and trace option.

Prices

All prices shown on product pages are in Euros and include 21 % VAT.
Not included in the price per product page: transport and insurance costs, import duties, taxes and custom fees.

Risk and damage

We pack your parcel with great care. At the moment the parcel reaches you, please check that your order has arrived undamaged. If this is not the case, you should NOT accept the delivery, and give it back to the carrier. In that case the damage is caused during transport and the carrier will make a note of this. Make sure this is done and that you get a copy.

Payments

Goods are shipped after receipt of your payment online and within the delivery time. You will receive an email within 3 days after order with a confirmation and invoice.

Warranty

Rero Glass products are made out of glass, and are therefore breakable. Do not expose the glass work to extreme temperatures, ie. boiling water, or ice. Rero Glass does not take responsibility for breakage due to this use and or falling and or throwing of the products.